Texas Roadhouse Customer support Complaints Department
Texas Highway home 413782-8100, 300 Cooley Road, Springfield, MA 01108. My household and that i went to Texas road house for dinner on Feb. 10, 2016. I was there with my daughter and her husband and their 5 kids. We took up two tables within the dining room. Our waitress, which I can not remember her name, however she was pregnant. Brown hair. (Was terrific by the way in which.) I didn’t order dinner because I couldn’t eat, I had a coffee with Irish cream and a water. The waitress mentioned you possibly can munch on the rolls if you need. I stated thank you however I am high-quality.
My son-in-law paid for the bill. There was one receipt and he gave her the money and receipt again. We walked out the door I went on my passenger side of the automobile to unlock the door. I proceeded to go across the automotive to the back to get to the driver’s facet. I slipped and fell on Black ice. All of us seen the parking lot was not Sanded or Salted. My automotive was parked just about in front of the door. My pocket book went flying. My keys landed under my automobile. I lost all my pills in the parking lot and needed to pay full value for the one I absolutely want probably the most. I instantly knew I was hurt and wanted to go to the ER. I could not drive, my daughter took me to my boyfriend and he drove me to the Cooley Dickenson Hospital.
Which we didn’t get home until three:45AM. They’d to provide me a Percocet instantly. It wasn’t touching the pain, they proceeded to offer me an OxyContin. I had XRAYS and they had said my arm and leg are swollen. However my arm they stated I would have to see my doctor then proceed to go to the orthopedic surgeons. Then he may need me have a MRI.. The doctor at the Hospital said it might be very badly bruised bones or a fracture which the XRAYS usually are not picking it up because of the swelling.
I had ice for 2 days, I was in a sling for four days, this happened on a Wednesday I couldn’t go to work until the next Tuesday. I was so sick from the narcotics they gave me I was throwing up for all day Thursday 2/eleven/2016. I refused to fill the Percocet script they gave me. Because it made me so sick .I took ibuprophen and Tylenol. It was not a superb week.
I called the Texas Highway home to allow them to know what happened. The manager that was on that evening. Took my identify and number. He stated the top Manager should call me back on this. He was asking custom running shirts dri fit who the waitress was, did we pay with money, and he would have to look at the cameras. Which I said great that sounds good. (Head managers identify is Roy). I advised the supervisor I just didn’t need someone else falling. I EMAILED my doctor back. She is sending me to the orthopedic surgeons. There the physician will let me know what’s happening. I am still in ache.
Properly it has been per week since I known as the Texas Highway house. No one even gave me a curtesy name again. I tried calling back at 9:10AM no answer. They might not be in as of yet. Known as again again at 9:27 am, the supervisor Brent answered the cellphone he was shocked that Roy has not called me back. He stated he heard of me falling and took my quantity and title once more. He stated Roy is in at 2PM. I asked him to please custom running shirts dri fit have him name me at 5PM. Brent mentioned not an issue. Nicely 5PM got here and went. No phone name. I will give them one other week to name me back.